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Citizen Powered Governance

  • connect2783
  • 5 days ago
  • 4 min read

Updated: 2 days ago

India’s smaller cities are witnessing a rapid transition in both physical and social infrastructure. While government agencies try to catch up with this transition, there is a growing power of citizens in the smaller cities that is helping balance this transition. Citizens, neighbourhood groups, and local organisations are constantly engaging with the city to redefine the way governance is practised. We saw this in action during Nāgrika’s “Power of Small Cities 2025” roundtable, held in New Delhi. While the gathering brought together practitioners and academics from cities such as Udaipur, Coimbatore, Pampore, Bhuj and Gangtok, its deeper purpose was far more ambitious: to collectively imagine what citizen-powered governance can look like for India’s smaller cities in the decade ahead. 


Image: Participants of the ‘Nāgrika: Power of Small Cities 2025’ Roundtable. 
Image: Participants of the ‘Nāgrika: Power of Small Cities 2025’ Roundtable. 

Reframing Governance from the Ground Up


One of the strongest ideas that surfaced was that the Power of Nāgrika, i.e. citizens, is not abstract. It is functional in the way that people act for their cities; may it be the early-morning lake patrol, painstaking mapping of forgotten channels or the weekly gathering of volunteers to clean, document or protect an ecological space like a lake or river.


Participants emphasised that when citizens engage in such work consistently, they begin to perform functions that public institutions should, but often cannot, fulfil. They document more regularly. They respond more quickly. They hold the memories of places that outlast administrative turnover. They stay when departments shift priorities or when political winds change direction. 


This is a creation of systems of care that eventually influence the shape, priorities and accountability of formal institutions. It is starting to feel like a governance system that ought to be noticed and integrated into what we traditionally call governance.


Image: Roundtable consultation with stakeholders and partners from Udaipur and Coimbatore
Image: Roundtable consultation with stakeholders and partners from Udaipur and Coimbatore

Technical Knowledge, Citizen Expertise


Amid the changing systems of citizen action, technical knowledge has quietly become a form of civic power. In the context of urban lakes, what once began as citizens asking for institutional attention is now reshaping into citizens offering the knowledge that institutions increasingly rely on. This expertise is built through the slow accumulation of context-specific understanding of cities, the collection of information that official data often misses, mapping patterns that are otherwise unseen, and careful documentation that traces the movement of wastewater or the behaviour of a stream across seasons. Equally important are the grounded personal practices, such as daily walks around lakes, repeated observations, and intimate familiarity with the land, that allow residents to recognise subtle changes long before they are registered and noticed in formal systems.


This form of technical engagement has strengthened a culture of restoration, where small demonstrations can build credibility, secure permissions, and create room for collaborative planning. It signals a shift in who holds actionable knowledge in a city, and how that knowledge circulates.


Participants also recognised the delicate nature of these partnerships. Political pressures, commercial interests around ecological spaces, and shifting administrative priorities can all unsettle the trust and momentum that collaborative work requires. In this landscape, the functional independence of civic groups becomes essential, not as a stance of opposition, but as a way of protecting the neutrality and integrity of the knowledge they produce.


Peer Learning as Infrastructure


Another idea that surfaced strongly was the powerful role of peer-learning. What the Nāgrika-Connect roundtable offered was not merely a forum, but a space (one not shaped by institutional agendas or formal hierarchies) where people could think, share and learn together. In this co-created environment, participants found room for candid reflection, the exchange of hard-earned lessons, and the freedom to test ideas without the pressure of official expectations. Citizens from different cities shared the challenges of sustaining citizen motivation over the years, reflecting on burnout, cynicism, and yet how small but visible wins keep communities committed.


Such  spaces, as curated during this roundtable, are especially vital for small cities, where civic efforts often work in isolation and where national conversations tend to be dominated by metropolitan narratives. Here, lived knowledge is not only shared but also recognised as expertise in its own right. The roundtable affirmed that peer-learning ecosystems are more than supportive networks; they are a form of infrastructure, enabling inclusive ecological governance by connecting people, practices, and insights that rarely meet in formal settings. 



Persistence as Civic Power


Across discussions, persistence surfaced as one of the most understated yet defining forms of civic power. It became clear that meaningful change in ecological spaces is rarely the result of a singular intervention; it is the work that continues after the excitement fades, after permissions stall, and after opposition gathers strength. Many groups spoke of years (sometimes decades) spent navigating shifting bureaucracies, uneven funding, community fatigue, and pressure from vested interests.


In this light, persistence appears less as endurance and more as a civic craft: the ability to rebuild momentum after setbacks, to re-engage communities when interest wanes, and to keep tending to a place even when progress is imperceptible. This steady continuity of care is what allows citizen efforts to mature from scattered acts of volunteerism into something resembling governance: a slow, patient shaping of outcomes that only sustained commitment can produce. 


Image: Panel Discussion on ‘Citizen-Powered Governance’
Image: Panel Discussion on ‘Citizen-Powered Governance’

Looking ahead, the roundtable made clear that citizens are not peripheral to governance; they are central actors who shape city futures through everyday practices of stewardship, documentation, monitoring, and advocacy. Their contributions expand the definition of governance itself, revealing that it is not limited to offices or formal mandates but is equally produced through sustained civic action. Nāgrika-Connect is taking this scattered brilliance and turning it into a visible, connected, and influential force. Its mission is to amplify citizen power, strengthen citizen networks, mainstream citizen knowledge, and build an ecosystem of community-driven city learning and action. By making citizen initiatives legible, respected, and institutionally recognised, our initiative aims to shift how governance itself is understood. We are committed to bringing citizens to the centre of India’s urban story and to scaling the platforms, partnerships, and knowledge systems that will make their power impossible to overlook.


The Roundtable was supported by

Rohini Nilekani Philanthropies

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