Program Manager — Nagrika Connect
THE ROLE
The Program Manager – Nāgrika Connect is responsible for owning and driving community insight initiatives at Nāgrika.
This role sits at the intersection of research, field engagement, and partnerships. You will not only contribute to research, but also build relationships, convene conversations, and translate insights into collective learning spaces and outputs.
This is a hands-on, ownership-driven role requiring initiative, coordination, and sustained follow-through.
WHAT YOU WILL DO
1. Research & Insight Generation
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Conduct primary and secondary research grounded in citizen experiences
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Work with research associates to build the research base for Nāgrika
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Translate field interactions and conversations into structured insights and narratives
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Contribute to outputs such as city notes, thematic pieces, and internal learning documents
2. Program Ownership & Execution
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Take ownership of specific community insight projects and initiatives
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Plan timelines, coordinate stakeholders, and ensure consistent follow-through
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Identify what is not working and adapt approaches in real time
3. Community Engagement & Partnerships
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Build and sustain relationships with civil society organisations, local actors, and institutions
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Co-create engagements and outputs with partners
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Serve as a key point of contact for ongoing collaborations
4. Convenings, Events & Field Engagement
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Design and organise workshops, roundtables, and community conversations
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Coordinate logistics, facilitation flow, and follow-ups
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Ensure these engagements translate into meaningful insights and relationships
5. Synthesis & Knowledge Building
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Identify patterns and insights across engagements and research
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Contribute to development of frameworks, narratives, and tools
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Ensure insights remain grounded, ethical, and context-sensitive
WHO WILL THRIVE IN THIS ROLE
The role is a good fit if you
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Enjoy working with people as much as working with ideas
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Are comfortable taking ownership and driving things forward
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Can balance field engagement, coordination, and thinking
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Are organised and able to follow through across multiple moving pieces
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Care deeply about local contexts and grounded knowledge
Who This Role May NOT Be Right For
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Those looking for a purely research or writing-focused role
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Those uncomfortable with coordination, logistics, or event execution
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Those expecting highly structured environments or clearly defined pathways
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Those who prefer working independently without stakeholder engagement
Qualifications & Experience
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4–6 years of experience in programs, research, community engagement, or similar roles
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Master’s degree in public policy, urban studies, social sciences, journalism, design, law, or related fields
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Experience working with civil society organisations, youth groups, or local institutions
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Strong communication and coordination skills
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Ability to write clearly and synthesise insights
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Comfort with ambiguity and multi-dimensional roles
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Hindi proficiency and experience in smaller cities strongly preferred